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BEYOND MASK PRIVACY POLICY

Effective Date: [20.6.2025]
Last Updated: [20.6.2025]

1. CONTACT INFORMATION

Beyond Mask
Email: info@beyond-mask.com
WhatsApp: +972-55-295-0083
Location: Israel

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Beyond Mask ("we," "us," or "our") operates an AI-powered digital studio that creates personalized videos, clips, and images from user-provided content. This Privacy Policy explains how we collect, use, store, and protect your personal information and uploaded content.

2. INFORMATION WE COLLECT

Personal Information
We collect the following personal information:

  • Name - for account creation and service personalization

  • Email address - for communication and account management

  • Phone number - for customer support and service delivery

  • Payment information - for processing payments (handled by our credit card processors)

Content You Upload

  • Photos - images you provide for AI processing

  • Videos - video files you upload for enhancement or modification

  • Audio files - sound recordings for AI processing

  • Text content - any text instructions or descriptions you provide

  • File size limit: 2GB per upload

Technical Information
We do not automatically collect cookies or tracking data from website visitors.

3. HOW WE USE YOUR INFORMATION

Personal Information

  • Provide and deliver our AI content creation services

  • Communicate with you about your projects and account

  • Process payments for our services through secure credit card processing

  • Improve our AI models and service quality

  • Provide customer support

Your Content

  • Process uploaded media through our AI systems to create personalized content

  • Store your content securely during the service delivery process

  • Create AI-generated videos, images, and clips based on your materials

  • Share your content with third-party AI service providers for processing

  • Improve our AI processing capabilities and service quality

4. DATA STORAGE AND RETENTION

Storage Duration

  • Active customers: We retain your data and content as long as your account remains active

  • Account cancellation: All personal data and uploaded content are permanently deleted 30 days after account cancellation

  • Shared workspace: Content is accessible through Google Drive shared folders during active service

Data Location

Your data is stored securely using cloud infrastructure, primarily through Google Drive services.

5. THIRD-PARTY AI SERVICES

We use the following AI platforms to process your content:

  • Claude (Anthropic)

  • Kling

  • Pollo AI

  • Runway

  • Midjourney

  • HeyGen

Important Note: These AI services may retain copies of processed content according to their own privacy policies and terms of service. We recommend reviewing their privacy policies for complete information about data handling.

6. DATA SHARING AND DISCLOSURE

We DO NOT:

  • Sell your personal information to third parties

  • Share your content with other customers

  • Use your content for marketing purposes without permission

We DO Share Information:

  • With AI service providers - we share your uploaded content with third-party AI platforms for processing and content generation

  • With Google Drive - for secure content storage and sharing

  • For legal compliance - when required by law or to protect our rights

  • With credit card processors - for secure payment processing and transaction management

7. ACCOUNT ACCESS AND CONTENT MANAGEMENT

  • Access: You can access all your uploaded content through your shared Google Drive folder

  • Deletion: You can request deletion of specific content or your entire account

  • Modification: You can update your personal information at any time

  • Data portability: You can download your content from the shared Drive folder

Content Control

  • You maintain ownership of all original content you upload

  • You receive full rights to AI-generated content we create for you

  • You can delete content from your shared folder at any time

8. INTERNATIONAL USERS

  • We serve customers internationally from our base in Israel. By using our services, you consent to the transfer and processing of your information in Israel and through our international AI service providers.

9. SECURITY MEASURES

  • We implement appropriate security measures to protect your personal information and content:

  • Secure cloud storage through Google Drive

  • Encrypted data transmission

  • Limited access to personal information

  • Regular security reviews of our AI service providers

10. AGE RESTRICTIONS

  • Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from minors.

11. CHANGES TO THIS POLICY

  • We may update this Privacy Policy periodically. We will notify you of any material changes by:

  • Sending an email to your registered email address

  • Posting a notice on our website

  • Updating the "Last Updated" date at the top of this policy

12. YOUR CONSENT

  • By using Beyond Mask services, you consent to:

  • Collection and use of your information as described in this policy

  • Processing of your content through third-party AI services

  • Storage of your data in cloud-based systems

  • International transfer of data for service delivery

13. CONTACT US

  • If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

  • Email: info@beyond-mask.com
    WhatsApp: +972-55-295-0083

  • We will respond to privacy-related inquiries within 30 days.

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